Privacy Policy

1. Introduction

PIECE OF CAKE SOLUTIONS LLC (hereinafter "we", "our" or "the Company") is committed to protecting the confidentiality and security of your personal data. This Privacy Policy describes how we collect, use, store, and protect your information in accordance with the General Data Protection Regulation (GDPR) and applicable privacy laws.

By using our services, you accept the practices described in this policy.

2. Data Controller

Company Name: PIECE OF CAKE SOLUTIONS LLC

Address: NEWARK 19702, United States

For any questions concerning your personal data, you can contact us via our contact page.

3. Data Collected

3.1 Data You Provide Directly

When you register and use our services, we may collect the following information:

• Identification information: full name, email address, password (encrypted)
• Payment information: billing details, transaction history (credit card information is securely processed by our payment providers and is not stored on our servers)
• Profile information: notification preferences, progress history in programs
• Communications: messages sent via our contact forms or by email

3.2 Automatically Collected Data

When you use our site, we automatically collect certain information:

• Connection data: IP address, browser type, operating system, pages visited, visit duration
• Location data: approximate location based on IP address
• Cookies and similar technologies: see our dedicated cookies section
• Usage data: interactions with content (videos, audios), progress in programs

4. Legal Basis and Processing Purposes

In accordance with GDPR, we process your personal data on the following legal bases:

4.1 Contract Performance

• Creation and management of your user account
• Provision of purchased coaching programs
• Payment processing and billing management
• Tracking your progress in programs
• Customer service and technical support

4.2 Legitimate Interests

• Improvement of our services and development of new features
• Statistical analysis and market research
• Securing our platform and fraud prevention
• Dispute management and compliance with our legal obligations

4.3 Consent

• Sending email notifications (reminders, news, promotional offers)
• Use of non-essential cookies
• Sharing your data with third-party partners for marketing purposes (with your explicit consent)

4.4 Legal Obligations

• Retention of billing data in accordance with accounting and tax obligations
• Response to requests from competent authorities

5. Data Sharing

We never sell your personal data. We may share your information only in the following cases:

5.1 Service Providers

We work with trusted providers who help us deliver our services:

• Hosting and cloud infrastructure: for data storage and processing
• Payment processors: to process transactions securely (Stripe, PayPal, etc.)
• Email services: for sending notifications and communications
• Analytics tools: to understand platform usage

These providers are contractually obligated to protect your data and can only use it for specified purposes.

5.2 Legal Obligations

We may disclose your data if required by law or in response to valid legal requests from competent authorities.

5.3 International Transfers

Your data may be transferred and processed in countries located outside the European Economic Area (EEA). In such cases, we ensure that appropriate safeguards are in place (standard contractual clauses, Privacy Shield, etc.) to ensure an adequate level of protection.

6. Data Retention

We retain your personal data for as long as necessary for the purposes described in this policy:

• Account data: during the entire period of use of our services and up to 3 years after account deletion (for legal reasons and dispute management)
• Billing data: 10 years in accordance with accounting and tax legal obligations
• Connection data: 12 months maximum
• Cookies: according to the durations specified in our cookie policy (generally 13 months maximum)

Upon expiration of these periods, your data is deleted or irreversibly anonymized.

7. Data Security

We implement appropriate technical and organizational measures to protect your data against loss, misuse, unauthorized access, disclosure, alteration, or destruction:

• Encryption: use of HTTPS protocol for all communications and encryption of sensitive data
• Access control: limited access to personal data only to employees and providers who need it
• Regular backups: to prevent data loss
• Monitoring and testing: regular security audits and penetration testing
• Secure passwords: password storage with robust hashing algorithms

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

8. Your Rights

In accordance with GDPR and applicable privacy laws, you have the following rights:

8.1 Right of Access

You can request a copy of all personal data we hold about you.

8.2 Right to Rectification

You can request the correction of inaccurate or incomplete data.

8.3 Right to Deletion

You can request the deletion of your personal data in certain circumstances (right to be forgotten).

8.4 Right to Object

You can object to the processing of your data for legitimate reasons or for direct marketing purposes.

8.5 Right to Portability

You can request that your data be transmitted to you or to another provider in a structured, commonly used format.

8.6 Right to Restriction

You can request the restriction of processing of your data in certain cases.

8.7 Right to Withdraw Consent

When processing is based on your consent, you can withdraw it at any time.

8.8 Exercising Your Rights

To exercise these rights, please contact us via our contact page. We will respond to your request within 30 days maximum.

You also have the right to file a complaint with a supervisory authority if you believe that the processing of your personal data violates applicable law.

9. Cookies and Similar Technologies

We use cookies and similar technologies to improve your experience and analyze site usage.

9.1 What are Cookies?

Cookies are small text files stored on your device when you visit a website. They allow the site to recognize your device and remember certain information.

9.2 Types of Cookies We Use

• Essential cookies: necessary for the site to function (authentication, security)
• Performance cookies: allow us to understand how visitors use our site
• Functional cookies: remember your preferences
• Marketing cookies: used to display relevant ads (with your consent)

9.3 Managing Cookies

You can manage your cookie preferences through the settings of our site or your browser. However, disabling certain cookies may affect site functionality.

10. Children's Privacy

Our services are intended for adults aged 18 and over. We do not knowingly collect personal data from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so we can delete it.

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a new "Last Updated" date. We encourage you to regularly review this policy to stay informed of how we protect your information.

For significant changes, we will notify you by email or through a notice on our site.

12. Contact

For any questions, comments, or requests regarding this Privacy Policy or our data protection practices, you can contact us:

• Via our contact page on the site
• By email: (available on our contact page)